Return & Refund Policy
Our Hassle-Free Return Policy
We want you to absolutely love your Graphicwearhub T-shirt. If for any reason you’re not completely satisfied with your purchase, our return process is designed to be simple and hassle-free.
Please review the information below to understand our return eligibility requirements, return process, refund timeline, and procedures for damaged or incorrect items.
1. Our 30-Day Happiness Guarantee
You have 30 days from the date you receive your order to request a return for a full refund or an exchange.
For eligible returns, we even cover the return shipping cost. No hidden fees, no fuss. To qualify, your returned item must meet the basic return conditions listed below.
Return requests submitted after the 30-day return period may not be eligible for a refund or exchange.
2. Eligibility for a Return
To be eligible for a return, your item must be:
- In the same condition as when you received it.
- Not worn, not washed, and not used.
- Returned with all original tags and labels still attached.
- Returned in the original packaging.
We may request your order number, photographs, or other information reasonably necessary to verify your return request and confirm that the item meets our return requirements.
Please note: Returns sent without prior authorization will not be accepted. Please contact us before shipping any item back.
3. How to Start a Return (It’s Easy!)
To request a return, please follow these three simple steps:
Step 1 – Request a Return
Email our support team at contact@graphicwearhub.com with your order number and the reason for your return.
Step 2 – Get Your Return Label
Once your return request has been reviewed and approved, we’ll send you a prepaid return shipping label along with clear return instructions.
Step 3 – Send It Back
Print the provided return label, pack your item securely, and drop it off at your nearest applicable shipping point according to the instructions provided by our support team.
We recommend keeping your return shipping receipt or tracking information until your return has been successfully processed.
4. Return Shipping Costs
For eligible returns approved under this policy, Graphicwearhub will cover the return shipping cost by providing a prepaid return shipping label.
Please use the return label and instructions provided by our support team. Shipping an item independently or to an unauthorized address may result in delays or prevent us from properly identifying and processing your return.
5. Exchanges
You may request an exchange within 30 days from the date you receive your order, provided that the item meets the eligibility requirements described in this policy.
Please contact us at contact@graphicwearhub.com with your order number and exchange request. Our support team will provide instructions regarding the next steps and availability of the requested replacement item.
If the requested replacement is unavailable, we may offer an alternative or issue a refund to your original payment method.
6. Refunds & Processing
Once we receive and inspect your return, we’ll let you know whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 5–7 business days.
Please note that your bank, credit card company, or payment provider may require additional processing time before the refunded amount appears in your account. This additional processing period is controlled by your financial institution and may vary depending on the payment provider.
7. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us right away at contact@graphicwearhub.com.
Be sure to include your order number and a photo of the issue so we can review the problem and resolve it as quickly as possible.
We’ll take care of eligible damaged, defective, or incorrect items at no extra cost to you—either by sending a replacement or issuing a full refund.
Please do not return a damaged, defective, or incorrect item before contacting us unless our support team specifically instructs you to do so.
8. Items That Do Not Meet the Return Conditions
Items that do not meet the eligibility requirements described above may not qualify for a return, refund, or exchange. This may include items that have been worn, washed, used, altered, damaged after delivery, or returned without their original tags, labels, or packaging.
We reserve the right to inspect returned items before approving a refund or exchange.
9. Refunds to the Original Payment Method
Approved refunds will be returned to the original payment method used when placing the order. Unless otherwise agreed or required by applicable law, refunds cannot be redirected to a different card, bank account, or payment method.
If your original payment method is no longer available, please contact us at contact@graphicwearhub.com so our support team can review the situation and advise you on the available options.
10. Lost or Delayed Returns
If your return shipment appears to be delayed or lost in transit, please contact us at contact@graphicwearhub.com and provide your order number and available return tracking information.
Keeping your return receipt and tracking details can help us investigate shipping issues with the applicable carrier.
11. Need Help?
We aim to make the return and refund process as simple as possible. If you have any questions about your return, refund, exchange, or the eligibility of an item, don’t hesitate to reach out to us.
Graphicwearhub
Email: contact@graphicwearhub.com
Address: 9050 Markville Dr, Dallas, TX 75243